Privacy Policy
Effective November 13, 2026. Chen Wenjian operates Foclip in China. Contact support@foclip.com for privacy requests. This policy describes the candidate launch implementation and its third-party processing.
Information collected
We process account email, account identifiers, hashed passwords, verification records, sessions and optional Google account information; prompts, uploaded images and generated videos; credit transactions, order identifiers and payment/refund status; support correspondence and moderation decisions. Security and authentication systems may process IP addresses, user agents and timestamps. Some free-use limits use a salted IP hash.
Purposes
We use this information to authenticate users, deliver videos and email codes, account for credits, confirm payments and refunds, investigate abuse, handle support and comply with legal obligations. We do not sell personal information.
Providers and sharing
Cloudflare hosts the application, database and private media and sends verification/reset emails. Feishu processes customer-support email. APIMart receives the prompt and, when supplied, a temporary image URL to generate video using Seedance 2.0 Mini. Waffo processes payments and checks text prompts through Prompt Sift. SeeAPI processes prompts and temporary input/output URLs for safety checks. Google processes optional Google sign-in. Their own terms and retention practices also apply; we cannot promise that every provider uses identical retention periods.
Storage and retention
Foclip makes uploads available to a task for up to 7 days and generated videos available for 30 days unless deleted sooner. Storage lifecycle cleanup has an 8-day input and 31-day output backstop. Temporary signed media URLs permit required providers to retrieve files. Account, order, credit, moderation and support records may be retained while needed for service, fraud investigation, disputes or legal requirements; these do not follow the media deletion schedule. Verification codes expire in 5 minutes and are stored as hashes.
Cookies and analytics
Authentication uses first-party cookies. A first-party browser identifier supports free-use limits. Security services may use additional storage to prevent abuse. We use self-hosted Plausible for aggregate usage statistics on public pages, without analytics cookies. It processes page paths, browser/device information and approximate location; we do not send prompts, emails, filenames or payment details. Do Not Track and Global Privacy Control are respected.
Your rights and choices
You can delete your videos from My videos. Email support@foclip.com to request access, correction, account closure or deletion, or to raise an objection or complaint. We may verify ownership before acting. Some transaction or security records must be retained when required by law or necessary for disputes. You may also contact the data-protection authority available in your jurisdiction.
International processing and security
Our providers may process data in countries outside your location, with different privacy rules. We use private object storage, authenticated access and limited-duration URLs, but no system can guarantee absolute security. Do not upload sensitive personal information that is unnecessary for generating your video.
Children and updates
The service is for adults 18 and over. Report suspected child-safety issues immediately to support@foclip.com without attaching illegal material. Material policy changes will be published on this page.
Questions? support@foclip.com